Contact us
Our help page answers loads of common questions that other customers have asked. But if you still need support, our friendly team can be reached by phone, email or live chat.
Sales Enquiries
Telephone
Mon – Thurs 08:00 – 19:00
Fri 09:00 – 17:30
Sat 09:00 – 17:00
Email
Business Enquiries
Existing Customer
General FAQs
You might find the answer to your query in our FAQ’s section
Telephone
Mon - Fri 9am - 9pm
Sat & Sun 9am - 5pm
General Enquiries
General FAQs
You might find the answer to your query in our FAQ’s section
Telephone
Mon - Fri 9am - 9pm
Sat & Sun 9am - 5pm
Renewals, Upgrades & Cancellations
Company Address
LightSpeed Broadband Ltd
Office 2B Westpoint,
Lynch Wood,
Peterborough
Cambridgeshire
PE2 6FZ
Complaints
Here at LightSpeed we do everything we can to look after our customers. However, if you’re not happy then neither are we. If you feel we’ve missed the mark, we’d like to hear from you so we can put things right. Our commitment to you is also set out here in our Complaints code.