Hero banner image

About us

We think it’s only fair that before you let someone into your home, you should know who they are and what they stand for.

Woman Blue Swirls

Who we are

At LightSpeed we think 'new' and 'exciting' shouldn't mean complicated and confusing. 

So we’re using our lightning fast full fibre broadband network to create an incredible, user-friendly home experience that just…..works.

Popcorn blue swirl

Streamlined simplicity.

We think being digitally connected transforms not just homes but lives. It helps us get things done, brings us closer together, keeps us entertained, and makes life easier. In short, it helps opens up a world of opportunity.

Headphone Blue Swirl

Fast. Forward.

LightSpeed broadband uses its own fast, incredibly stable full fibre network. Its speed and performance are helping us step beyond broadband into exciting areas including VoIP, home security, entertainment and more.

Woman Laptop Blue Swirls

Sensational service.

We think our customer service is the best in the business. Our friendly, local team will go to the ends of the earth to put a smile on your face.

You could find out for yourself. Or you could just ask Trustpilot.

Couple Blue Swirl

Growing bigger, brighter and bolder.

As the East and West Midlands’ leading and most trusted broadband provider, we’re bringing the power of Gigabit broadband to parts of the UK that other providers have overlooked. And not just for domestic users but businesses too.

Loving life at LightSpeed

Refer family members, friends, neighbours or colleagues to LightSpeed broadband, and we'll give you two months free broadband, and they'll get two free months as well.

Here's how it works:

Find your code

You'll find your personalised referral code in your online account or in your welcome email.

Share your code

Share it far and wide.

Sit back

When it’s used, you'll each receive two free months of full fibre broadband (along with our undying appreciation).