Refer a friend scheme

LightSpeed Refer a friend scheme:

Last updated and effective from: January 2026

1. Existing customer: If you refer a friend and they use your personal referral code
when they join, you’ll receive £25 credit added to your LightSpeed account. This is based on both parties being actively connected to LightSpeed broadband plans and being up to date on payments where
applicable. Any referral credits left at the point of disconnecting your LightSpeed
service will be lost as promotions do not carry a cash value.

2. New customer: £25 credit will be added to the customer's LightSpeed account when an order is placed using a referral code. Monthly payment collections will begin in the first month and continue until the end of your
contract.

3. For you to receive your £25 credit, your referee and yourself must both be live (successfully installed and receiving a live broadband service). There is absolutely no limit to how many people you refer. 

4. Your credit can’t be transferred or exchanged. At point of order, referee MUST include your unique code within the referral/promotion section at checkout on www.lightspeed.co.uk or give to agent if placing the order via the phone. 

5. In case we suspect fraudulent activity, we reserve the right to withhold rewards.  

6. You cannot recommend someone from your household.   

7. A referral award is confirmed when the Referred User signs up to a new
residential 12 or 24-month contract. 

8. A referral reward will not apply if for any reason we have the Referred User’s
details in our database.

9. We reserve the right to amend these terms and conditions and terminate the
scheme at any time with or without notice.