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Corporate Social Responsibility Policy

This Corporate Social Responsibility Policy Statement (CSR) will be displayed at all workplaces and made available through all work allocation systems for all work packages. It will be made available to our supply chain before an appointment is made of their services. Awareness to our Community Engagement Management systems will be through but not limited to, attendance on our induction and onboarding sessions.

At LightSpeed we are committed to eliminating or reducing risks, lowering workplace incidents, protecting the environment, delivering a quality service whilst using quality materials, equipment and competent people, promoting sustainable practices, reducing our carbon, reducing energy and water consumption, as well as to minimise and recycle waste, having a workplace which is diverse, inclusive and fair to all, engaging with our employees, stakeholders,  communities and supporting local charities. 

Whilst our CEO is responsible for Corporate Social Responsibility and monitoring the effectiveness of its implementation, there is also a duty to all employees, contractors, build partners, agency workers, visitors, and self-employed persons to adhere and execute this policy, as well as to follow legislation and industry standards. All of which articulate to how we will achieve our vision to be beyond compliance.

Each person working for or on behalf of LightSpeed must take reasonable care of the community they are working within, to familiarise themselves with and implement procedures and to report community/social risks, to their line manager, who will notify the SHEQS Department, Quality Manager and the Senior Leadership Team.

All projects, regardless of type or scale, will implement the essential requirements as highlighted within our community/corporate social responsibility, health and safety, environmental and sustainability, and quality policies, procedures and plans, as well as Local Planning Authority plans.


What is Corporate Social Responsibility?

Corporate Social Responsibility (CSR) is a concept whereby an organisation recognises that its business operations and processes may have an impact on social, economic and environmental issues outside of the workplace. It also represents a commitment to ensuring and maintaining socially responsible behaviour in an organisation.


Our Promise

We seek to sustain a business that is successful and respected in its ethical standing by our stakeholders. These include customers, clients, investors, regulators, suppliers and the community. We are delivering full fibre, gigabit capable broadband to underserved communities and embrace the role our business plays on a day to day basis, in contributing to a better society. 


How do we achieve this?  

We are aware that the running of our business will, in many ways, affect our place of work, the community and the wider environment in which we operate. We believe that the way we run our business, can and should make a positive difference in these areas. We aim to ensure that continued efforts are made to achieve that.

LightSpeed selects third parties that hold excellent Corporate Social Responsibility performances, who share the same values, follow legislation, industry standards, as well as implement meaningful policies and procedures.

We are committed to reducing the business’ impact on our communities. Our Corporate Social Responsibilities are below; amongst our other initiatives:

Health, Safety, Environment and Quality:

  • Please read our Health, Safety, Environment and Quality Policy Statements, which highlight our focused areas

Charitable & Community work. We will:

  • At LightSpeed we are keen to support and become involved in community initiatives and charitable work. We do this in the form of sponsorship, donations to national and local charities, which may be suggested by our staff, and funding organisations for community projects.  Every suggestion is given due consideration

Employment. We will:

  • We are a responsible employer, promoting opportunities to local talent and our proud of our people

Education. We will:

  • We recognise the importance of education and will support local educational establishments where we can.   We provide training to employees for self development and work competencies and offer apprenticeship schemes

Our People. We will:

  • Our employees are what makes LightSpeed and we are committed to providing career opportunities to a diverse group of talented professionals and create local opportunities within our network

  • Our employees are supported and encouraged to ‘Have a Voice, Be You and Flourish’ in their careers at LightSpeed. We champion flexible working, and offer an Employee Wellbeing programme, Mental Health First Aiders, and a competitive benefits package, which supports the wellbeing, and financial needs of our employees

  • We keep our employees fully informed on our policies and procedures and we encourage them to share their ideas with us on both internal processes affecting them, and the way our service is provided to customers/clients

  • We maintain an open and honest approach to all of our communications.

Equal opportunities.  We will:

  • We are committed to providing an environment of equal opportunities for all members of our workforce

  • No account of any of the protected characteristics set out in the Equality Act 2010 shall be taken to a detrimental effect, in any decision involving recruitment, promotion, provision of facilities etc. (Equal Opportunities Policy).

Business Partnerships. We will:

  • We are fully committed to the principle of CSR and aim to ensure that no relevant policy decisions are made within the business, without first evaluating the potential CSR impact.

Ongoing Commitment. We will:

  • We are fully committed to the principle of CSR and aim to ensure that no relevant policy decisions are made within the business, without first evaluating the potential CSR impact

© LightSpeed 2024. LightSpeed Broadband Limited is registered in England and Wales (Company Registered number 12487672) and its Registered Office Address is LightSpeed Broadband Ltd, Fulney Hall, Holbeach Road, Spalding, Lincolnshire, PE12 6ER.
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