Charges Guide
LightSpeed Broadband Charges Guide
One-off Charges
Charge | Amount |
|---|---|
If you change or cancel your appointment and provide more than 48 hours notice. | £0 |
If you change or cancel your appointment and provide more than 48 - 24 hours notice. | £25 |
If you change or cancel your appointment and provide less than 24 hours notice. | £50 |
If you miss your appointment on the day. | £50 |
If we send an engineer to repair your service due to avoidable damage to our equipment. | £50 |
If we send an engineer to re-position your LightSpeed Hub, at your request. | £50 |
Home setup fee. | £30 |
Failure to return equipment within 60 days of being requested to do so. | £50 per piece of equipment |
Late payment charge. | N/A |
Suspension due to non-payment. | £10 |
Downgrade fee. | £50 |
Last updated: 25 Oct 2022
Package Information
Price | Length of Contract | Early Termination Charges |
|---|---|---|
2Gb (2,000Mbps) - £65.99 p/m | 24 Months | £15 for each month remaining of the contract |
1Gb (1,000Mbps) - £39.99p/m | 24 Months | £15 for each month remaining of the contract |
500Mbps - £29.99p/m | 24 Months | £15 for each month remaining of the contract |
150Mbps - £25.99p/m | 24 Months | £15 for each month remaining of the contract |