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Charges Guide

LightSpeed Broadband Charges Guide


One-off Charges

Charge

Amount

If you change or cancel your appointment and provide more than 48 hours notice.

£0

If you change or cancel your appointment and provide more than 48 - 24 hours notice.

£25

If you change or cancel your appointment and provide less than 24 hours notice.

£50

If you miss your appointment on the day.

£50

If we send an engineer to repair your service due to avoidable damage to our equipment.

£50

If we send an engineer to re-position your LightSpeed Hub, at your request.

£50

Home setup fee.

£30

Failure to return equipment within 60 days of being requested to do so.

£50 per piece of equipment

Late payment charge.

N/A

Suspension due to non-payment.

£10

Downgrade fee.

£50

Last updated: 25 Oct 2022

Package Information

Price

Length of Contract

Early Termination Charges

2Gb (2,000Mbps) - £65.99 p/m

24 Months

£15 for each month remaining of the contract

1Gb (1,000Mbps) - £39.99p/m

24 Months

£15 for each month remaining of the contract

500Mbps - £29.99p/m

24 Months

£15 for each month remaining of the contract

150Mbps - £25.99p/m

24 Months

£15 for each month remaining of the contract

Last updated: 2 December 2024

© LightSpeed 2024. LightSpeed Broadband Limited is registered in England and Wales (Company Registered number 12487672) and its Registered Office Address is LightSpeed Broadband Ltd, Office 2B, Westpoint, Lynch Wood, Peterborough, PE2 6FZ
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