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Cookies Policy

LightSpeed Broadband Cookies Policy

LightSpeed Broadband Cookies Policy

This cookie policy relates to the following website: lightspeed.co.uk.  In common with most websites, lightspeed.co.uk uses "cookies" and other similar technologies such as tracking pixels. Please ensure you have read and understood this policy before continuing to use our website.


What are cookies?

Cookies are small text files containing a string of characters that can be placed on your browser, computer or mobile device (a “Device”) that uniquely identify your browser or Device.


What are cookies used for?

Cookies allow a site or services to know if your Device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.


What type of cookies does LightSpeed use?

There are generally four categories of cookies: “Strictly Necessary,” “Functionality,” “Tracking” and “Targeting & Advertising.”  You can find out more about each cookie category below.


Strictly Necessary Cookies

These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

Without these cookies, we cannot provide you with certain services on our website.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Squarespace

lightspeed.co.uk

Crumb

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

Session


Functionality Cookies

These cookies are used to provide you with a more personalized experience on our website and to remember choices you make when you use our website.

For example, we may use functionality cookies to remember your language preferences or remember your login details.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

N/A

N/A

N/A

N/A

N/A


Tracking Cookies

These cookies are used to collect information to analyse the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you. The information collected through these tracking cookies do not identify any individual visitor.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Google Analytics

lightspeed.co.uk

_ga

_ga_#

_gid

These cookie names are associated with Google (Analytics). The data collected is used to provide reports on the performance of the LightSpeed website and how visitors interact with it – which helps us provide you with more relevant content and a better experience.

24 months

Google Analytics

lightspeed.co.uk

GA4

A tracking
pixel which
measures
traffic and
engagement
on our
website

N/A

Microsoft

lightspeed.co.uk

Xandr
Pixel

A tracking
pixel which
measures
traffic and
engagement
on our
website

N/A

Squarespace

lightspeed.co.uk

ss_cvr

Identifies unique visitors and tracks a visitor’s sessions on a site.

24 months

Squarespace

lightspeed.co.uk

ss_cvt

Identifies unique visitors and tracks a visitor’s sessions on a site.

30 minutes


Targeting and Advertising Cookies

LightSpeed Broadband Limited, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your Device has visited a site or service, and may also be able to track your Device’s browsing activity on other sites or services other than LightSpeed. This information may be shared with organizations outside LightSpeed, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate usage statistics and aggregate testing for our services.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Meta

facebook.com

_fbp

This cookie name is associated with Facebook. It helps LightSpeed identify when you have responded to a LightSpeed advert on Facebook. This data is also used to assess the overall performance of our advertising campaigns.

3 months

Awin

lightspeed.co.uk

Awin
Mastertag

A tracking
pixel which
measures
engagement
with our
social media
campaigns.

N/A

ByteDance

lightspeed.co.uk

TikTok
Pixel

A tracking
pixel which
measures
engagement
with our
social media
campaigns.

N/A

ByteDance

lightspeed.co.uk

TikTok
Pixel #2

A tracking
pixel which
measures
engagement
with our
social media
campaigns.

N/A

X

lightspeed.co.uk

Twitter/X
Pixel

A tracking
pixel which
measures
engagement
with our
social media
campaigns.

N/A

Meta

lightspeed.co.uk

FB/Meta
Pixel

A tracking
pixel which
measures
engagement
with our
social media
campaigns.

N/A


How long will cookies stay on my device?

The length of time a cookie will stay on your Device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your Device until you stop browsing. Persistent cookies stay on your Device until they expire or are deleted.


First and third party cookies

First-party cookies are cookies that are set directly on our website.   Third-party cookies are cookies that another party places on your Device through our services. Third-party cookies may be placed on your Device by someone providing a service for LightSpeed, for example to help us understand how our service is being used. Third-party cookies may also be placed on your Device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be tracking cookies or targeting or advertising cookies. We have no control over these third parties or their cookies and are not responsible for the same.

This cookie policy was last updated on: June 2024

How to control cookies

With the exception of strictly necessary cookies (which we set so that they are always on), we will only use cookies with your consent and these cookies are switched off until you opt to turn them on.

We have also implemented Google consent mode.  No data will be shared with Google unless you have changed your cookie preferences to consent to the use of cookies that are not strictly necessary cookies.   

You may refuse to accept cookies by changing the settings in your web browser to allow or deny different websites from setting cookies. Disabling strictly necessary cookies may mean that you are not able to use some or all of the functionality of our website. For more information about cookies including how to set your internet browser to reject cookies please go to allaboutcookies.org.


Contact Details

Our contact details are as follows:

If you have any queries about how we use cookies, contact us using the following details:

Email: [email protected]

Address: Fulney Hall, Holbeach Road, Spalding, Lincolnshire PE12 6ER

Telephone: 01775 830830

This cookie policy was last updated on: June 2024