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Charges Guide

LightSpeed Broadband Charges Guide


One-off Charges

Charge

Amount

If you change or cancel your appointment and provide more than 48 hours notice.

£0

If you change or cancel your appointment and provide more than 48 - 24 hours notice.

£25

If you change or cancel your appointment and provide less than 24 hours notice.

£50

If you miss your appointment on the day.

£50

If we send an engineer to repair your service due to avoidable damage to our equipment.

£50

If we send an engineer to re-position your LightSpeed Hub, at your request.

£50

Home setup fee.

£30

Failure to return equipment within 60 days of being requested to do so.

£50 per piece of equipment

Late payment charge.

N/A

Suspension due to non-payment.

£10

Downgrade fee.

£50

Last updated: 25 Oct 2022

Package Information

Price

Length of Contract

Early Termination Charges

£44.95

12 Months

£30 for each month remaining of the contract

£39.95

24 Months

£15 for each month remaining of the contract

£24.95

24 Months

£15 for each month remaining of the contract

£19.95

24 Months

£15 for each month remaining of the contract

Last updated: 5 Aug 2022