Junior Compliance Engineer

Role Information:

• Job Title: Junior Compliance Engineer

• Reports To: Nigel Hanslip

• Location: Stoke Office with Travel Across our Network

• Full Time

About us

We’ve been busy bringing gigabit fast full fibre broadband to thousands of UK homes since 2021. Our mission is to connect people. Our broadband is fast, fun and stress-free and our customers really are at the heart of every decision we make.

Join us

Here at LightSpeed, we’re going through an exciting period of growth. We have big ambitions for the future, and we need great people who share our ambitions and inspire us for the next part of our journey.

This is an exciting opportunity for anyone looking for their next challenge. We have an inclusive, diverse team – you can be yourself here and everyone is welcome. So, join us!

About the Role

This will be a Cross-Functional role working across both the Network Build and Operational Teams. You will be part of a team that are collectively responsible for ensuring the PIA standards and H&S Best Practices across the organisation. You will also be responsible for auditing, coaching and developing LightSpeed’s engineers across the Network Build, Customer Maintenance and Installation Space as well as working on Quality Assurance and Compliance initiatives.

The role requires you to physically fit to lift joint box covers and climb telegraph poles, working in all weathers all year round.

What we need you to do:

• Ensure and monitor effective site operations and coordination of works compliant to the Lightspeed specifications, NRSWA and Health & Safety requirements.

• Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting in progress and retrospective site audits using iAuditor in line with key KPI’s.

• Monitoring, diagnosing and troubleshooting network and infrastructure faults and performance.

• Ensure any “defects” identified are reported and rectified with the relevant supporting documentation evidencing the fix.

• Support LightSpeed teams and build partners ensuring issues within the network are rectified quickly and efficiently whist ensuring H&S is at the forefront of everything the field engineers do.

• Support the Health and Safety, Environment and Quality Management functions with any work programmes, working with stakeholders to deliver on time, safely and to standard.

• Work with Key Stakeholders to coach and develop LightSpeed’s engineers to ensure activities are carried out in line with best practice techniques.

• Support with producing and reviewing process and policy documentation.

• Promote PIA standards throughout LightSpeed.

• Mentored by our Compliance Supervisor and Compliance engineer to enable understanding of industry and Lightspeed standards on our network.

What we need from you:

• Telecoms Network Build, Customer Installation/ Maintenace Experience.

• A good working knowledge of PIA standards and working in Openreach infrastructure.

• Attention to detail.

• Experience of managing contracted engineering works.

• Desirable: Knowledge of Fibre Optics Splicing & OTDR testing experience.

• An understanding of method statements and risk assessments.

• Valid NRSWA Streetworks.

• Training to be Given on systems such as: DepotNet, Salesforce, Vitruvi, Microsoft Word, Excel and Powerpoint, training to be given

• To be able to work in a dynamic environment.

• Experience of workflow management software to track on-site works.

What you can expect from the interview process:

We believe that an interview should be a two-way process. It should be an opportunity for you to find out everything you need to know as much as it is about us getting to know you.

If you have a disability, a learning difficulty, a medical condition or another individual need that requires an adjustment to our process; and you believe this may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes for you. Please let us know in good time, so that we can support you to perform at your best.

What we can offer you

• Competitive Holiday Allowance + Bank Holidays

• Medical Health Insurance

• Death in Service Cover of 4 x Salary

• Pension

• Bonus Scheme

• Social Events

• EAP System

• Opportunities for Growth & Development

• Free LightSpeed Broadband – If you’re in our area

• Cycle to Work Scheme

• Flexible Working